1. Research UNE

Dr Fredy Valenzuela-Abaca

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Publications


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Publication DateTitleAuthor(s)Date Added
12013Using Learning Analytics to Inform Interventions for 'At Risk' Online StudentsWhale, Sue ; Fisher, Josie A ; Valenzuela, Fredy 17-Jan-2014
22013Implementing Timely Interventions to Improve Students' Learning ExperienceWhale, Sue ; Valenzuela, Fredy ; Fisher, Josie A 8-Jan-2014
32012Exploring the Determinants of Memorable Tourism ExperiencesChandralal, Lalith; Valenzuela, Fredy 28-Mar-2013
42012Promoting engagement and interaction through a technology supported learning activityWhale, Sue ; Fisher, Josie A ; Valenzuela, Fredy 4-Jan-2013
52012Enhancing Distance Education Student Outcomes Utilising Learning Analytics: A Case StudyFisher, Josie A ; Valenzuela, Fredy ; Whale, Sue 21-Feb-2013
62011Social Presence in the Online Learning EnvironmentFisher, Josie A ; Valenzuela, Fredy ; Whale, Sue 4-Apr-2012
72011Online Learning and Teaching: The Perceptions of Off-Campus Postgraduate Management StudentsValenzuela, Fredy ; Fisher, Josie A 3-Feb-2012
82011Poker Machine Wars: Social Responsibility and MarketingValenzuela, Fredy ; Fisher, Josie A 3-Feb-2012
92009An Empirical Investigation of Frequency of Internet Banking Usage by Australian ConsumersAdapa, Sujana ; Rindfleish, Jennifer M ; Cooksey, Ray W ; Valenzuela, Fredy 24-Mar-2010
102009Consumers Continued Usage of Internet Banking: Australian ContextAdapa, Sujana ; Rindfleish, Jennifer M ; Cooksey, Ray W ; Valenzuela, Fredy 24-Mar-2010
112009Using More Rewarding Switching Barriers to Build Loyalty on Dissatisfied CustomersValenzuela, Fredy 16-Sep-2010
122009Dimensions Affecting Consumers' Continued Usage and Frequency of Usage of Internet Banking: Empirical Evidence from AustraliaAdapa, Sujana ; Rindfleish, Jennifer M ; Cooksey, Ray W ; Valenzuela, Fredy 1-Feb-2013
132008Do Switching Barriers Influence Service Recovery Evaluation: The Case of the Chilean Retail Banking IndustryValenzuela, Fredy ; Rindfleish, Jennifer May 6-Apr-2010
142008Is the Chilean Banking Industry Managing Effectively the Complaints of Its Customers?Valenzuela, Fredy 29-Aug-2012
152008Managing Complaints in South American Retail BankingValenzuela, Fredy ; Rojas-Mendez, Jose29-Aug-2012
162007Making Investment Decisions in a Family-Oriented Business: Who is Right the Parents or the Children?Llanos, Orlando; Valenzuela, Fredy 29-Aug-2012
172006The Complaint Process in the Banking IndustryValenzuela, Fredy 24-Feb-2010
182006Relationship of Attachments and Resignation with Service Recovery EvaluationValenzuela, Fredy ; Rindfleish, Jennifer May 24-Feb-2010
192006Assessing the Antecedents of Service Recovery Evaluation and their Impact on Repurchase BehaviourValenzuela, F ; Rojas, J; Rindfleish, JM ; Pearson, DH; Epworth, RJ 7-Aug-2008
202005Trust and Commitment as Mediating Variables in the Relationship Between Satisfaction and Hotel Guest LoyaltyValenzuela, Fredy ; Vasques-Parraga, Arturo24-Feb-2010

Profile

Credit Name
Dr Fredy Valenzuela-Abaca
Full Name
Valenzuela-Abaca, Fredy
UNE Researcher ID
une-id:fvalenz2
 
Email
 
Scopus Author ID
Honorific
Dr
 
Surname
Valenzuela-Abaca
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Given Name
Fredy
 
Preferred Given Name
Fredy
School/Department
UNE Business School
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