Please use this identifier to cite or link to this item: https://hdl.handle.net/1959.11/28795
Title: Stakeholder Engagement and Asset Management: A Case Study of the Gold Coast Airport, Queensland
Contributor(s): Dhakal, Subas P  (author)orcid ; Mahmood, Muhammad N (author); Wiewiora, Anna (author); Brown, Kerry (author); Keast, Robyn (author)
Publication Date: 2015
DOI: 10.1007/978-3-319-06966-1_19
Handle Link: https://hdl.handle.net/1959.11/28795
Abstract: One of the fastest growing industries-aviation-faces serious and compounding challenges in maintaining healthy relationships with community stakeholders. One area in aviation-creating community conflict is noise pollution. However, current understandings of the factors that affect noise annoyance of the community are poorly conceptualized. More importantly, the way community needs and expectations could be incorporated in airport governance has been inadequately framed to address the issue of aircraft noise. This paper proposes the utility of adopting an integrated strategic asset management (ISAM) framework to explore the dynamic nature of relationships between and airport and its surrounding area. The case of the Gold Coast Airport (OOL) operator and community stakeholders is used. This paper begins with an overview of the ISAM framework in the context of airport governance and sustainable development-as a way to find a balance between economic opportunities and societal concerns through stakeholder engagement. Next, an exploratory case study is adopted as a method to explore the noise-related complaints, complainants, and possible causes. Following this, the paper reviews three approaches to community stakeholder engagement in Australia, Japan, and UK and discusses their implications in the context of OOL. The paper concludes with a contention that airport governance is likely to be much more effective with the adoption of ISAM framework than without it.
Publication Type: Conference Publication
Conference Details: WCEAM 2012: 7th World Congress on Engineering Asset Management, Daejeon City, Korea, 8th - 9th October, 2012
Source of Publication: Proceedings of the 7th World Congress on Engineering Asset Management, p. 195-205
Publisher: Springer
Place of Publication: Cham, Switzerland
Fields of Research (FoR) 2008: 150303 Corporate Governance and Stakeholder Engagement
160512 Social Policy
Fields of Research (FoR) 2020: 350701 Corporate governance
350717 Stakeholder engagement
440712 Social policy
Socio-Economic Objective (SEO) 2008: 940110 Environmental Services
Socio-Economic Objective (SEO) 2020: 230199 Community services not elsewhere classified
Peer Reviewed: Yes
HERDC Category Description: E1 Refereed Scholarly Conference Publication
Publisher/associated links: http://wceam.com/past-congresses/wceam-2012/
WorldCat record: http://www.worldcat.org/oclc/941644244
Series Name: Lecture Notes in Mechanical Engineering
Appears in Collections:Conference Publication
UNE Business School

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