Please use this identifier to cite or link to this item: https://hdl.handle.net/1959.11/13214
Title: Trust Metrics for Services and Service Providers
Contributor(s): Aljazzaf, Zainab M (author); Perry, Mark  (author)orcid ; Capretz, Miriam A M (author)
Publication Date: 2011
Handle Link: https://hdl.handle.net/1959.11/13214
Abstract: Trust is as significant a factor for successful online interactions as it is in offline communities. Trust is an important factor that is used as a criterion for service selection. There is a need to know information about services and service providers to establish trust and identify their trustworthiness. Most trust studies focus on trust establishment for services without clearly identifying trust information for services and service providers. Services and service providers traverse many domains with different properties and requirements. Identifying a unified trust information (trust metrics) for such an open environment is a challenge. This paper proposes a unified trust metrics classification for services and service providers. The proposed trust metrics can be extended and used in an open environment or within specific domains to establish trust for services and service providers.
Publication Type: Conference Publication
Conference Name: ICIW 2011: The Sixth International Conference on Internet and Web Applications and Services, St Maarten, The Netherlands, 20th - 25th March, 2011
Conference Details: ICIW 2011: The Sixth International Conference on Internet and Web Applications and Services, St Maarten, The Netherlands, 20th - 25th March, 2011
Source of Publication: Proceedings of ICIW 2011: The Sixth International Conference on Internet and Web Applications and Services, p. 195-200
Publisher: IARIA
Place of Publication: United States of America
Field of Research (FOR): 180199 Law not elsewhere classified
080505 Web Technologies (excl Web Search)
080501 Distributed and Grid Systems
Socio-Economic Outcome Codes: 890206 Internet Hosting Services (incl. Application Hosting Services)
949999 Law, Politics and Community Services not elsewhere classified
Peer Reviewed: Yes
HERDC Category Description: E1 Refereed Scholarly Conference Publication
Other Links: http://www.thinkmind.org/index.php?view=article&articleid=iciw_2011_8_20_20074
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Appears in Collections:Conference Publication
School of Law

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