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https://hdl.handle.net/1959.11/43001Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Chakraborty, Subrata | en |
| dc.contributor.author | Mengersen, Kerrie | en |
| dc.contributor.author | Fidge, Colin | en |
| dc.contributor.author | Ma, Lin | en |
| dc.contributor.author | Lassen, David | en |
| dc.date.accessioned | 2022-02-21T03:02:02Z | - |
| dc.date.available | 2022-02-21T03:02:02Z | - |
| dc.date.issued | 2016 | - |
| dc.identifier.citation | Decision Analytics, v.3, p. 1-24 | en |
| dc.identifier.issn | 2193-8636 | en |
| dc.identifier.uri | https://hdl.handle.net/1959.11/43001 | - |
| dc.description.abstract | <p>We formalise and present an innovative general approach for developing complex system models from survey data by applying Bayesian Networks. The challenges and approaches to converting survey data into usable probability forms are explained and a general approach for integrating expert knowledge (judgements) into Bayesian complex system models is presented. The structural complexities of the Bayesian complex system modelling process, based on various decision contexts, are also explained along with a solution. A novel application of Bayesian complex system models as a management tool for decision making is demonstrated using a railway transport case study. Customer satisfaction, which is a Key Performance Indicator in public transport management, is modelled using data from customer surveys conducted by Queensland Rail, Australia.</p> | en |
| dc.language | en | en |
| dc.publisher | SpringerOpen | en |
| dc.relation.ispartof | Decision Analytics | en |
| dc.rights | Attribution 4.0 International | * |
| dc.rights.uri | http://creativecommons.org/licenses/by/4.0/ | * |
| dc.title | A Bayesian Network-based customer satisfaction model: a tool for management decisions in railway transport | en |
| dc.type | Journal Article | en |
| dc.identifier.doi | 10.1186/s40165-016-0021-2 | en |
| dcterms.accessRights | UNE Green | en |
| local.contributor.firstname | Subrata | en |
| local.contributor.firstname | Kerrie | en |
| local.contributor.firstname | Colin | en |
| local.contributor.firstname | Lin | en |
| local.contributor.firstname | David | en |
| local.profile.school | School of Science and Technology | en |
| local.profile.email | schakra3@une.edu.au | en |
| local.output.category | C1 | en |
| local.record.place | au | en |
| local.record.institution | University of New England | en |
| local.publisher.place | Germany | en |
| local.identifier.runningnumber | 4 | en |
| local.format.startpage | 1 | en |
| local.format.endpage | 24 | en |
| local.peerreviewed | Yes | en |
| local.identifier.volume | 3 | en |
| local.title.subtitle | a tool for management decisions in railway transport | en |
| local.access.fulltext | Yes | en |
| local.contributor.lastname | Chakraborty | en |
| local.contributor.lastname | Mengersen | en |
| local.contributor.lastname | Fidge | en |
| local.contributor.lastname | Ma | en |
| local.contributor.lastname | Lassen | en |
| dc.identifier.staff | une-id:schakra3 | en |
| local.profile.orcid | 0000-0002-0102-5424 | en |
| local.profile.role | author | en |
| local.profile.role | author | en |
| local.profile.role | author | en |
| local.profile.role | author | en |
| local.profile.role | author | en |
| local.identifier.unepublicationid | une:1959.11/43001 | en |
| local.date.onlineversion | 2016-09-12 | - |
| dc.identifier.academiclevel | Academic | en |
| dc.identifier.academiclevel | Academic | en |
| dc.identifier.academiclevel | Academic | en |
| dc.identifier.academiclevel | Academic | en |
| dc.identifier.academiclevel | Academic | en |
| local.title.maintitle | A Bayesian Network-based customer satisfaction model | en |
| local.relation.fundingsourcenote | This paper was developed within the CRC for Infrastructure and Engineering Asset Management, established and supported under the Australian Government's Cooperative Research Centres Programme. The authors gratefully acknowledge the financial support provided by the CRC. | en |
| local.output.categorydescription | C1 Refereed Article in a Scholarly Journal | en |
| local.search.author | Chakraborty, Subrata | en |
| local.search.author | Mengersen, Kerrie | en |
| local.search.author | Fidge, Colin | en |
| local.search.author | Ma, Lin | en |
| local.search.author | Lassen, David | en |
| local.open.fileurl | https://rune.une.edu.au/web/retrieve/26e8f035-c337-4e03-a7ca-038116b39ed8 | en |
| local.uneassociation | No | en |
| local.atsiresearch | No | en |
| local.sensitive.cultural | No | en |
| local.year.available | 2016 | en |
| local.year.published | 2016 | en |
| local.fileurl.open | https://rune.une.edu.au/web/retrieve/26e8f035-c337-4e03-a7ca-038116b39ed8 | en |
| local.fileurl.openpublished | https://rune.une.edu.au/web/retrieve/26e8f035-c337-4e03-a7ca-038116b39ed8 | en |
| local.subject.for2020 | 460199 Applied computing not elsewhere classified | en |
| local.subject.for2020 | 460902 Decision support and group support systems | en |
| local.subject.for2020 | 460209 Planning and decision making | en |
| local.subject.seo2020 | 280115 Expanding knowledge in the information and computing sciences | en |
| Appears in Collections: | Journal Article School of Science and Technology | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| openpublished/ABayesian2016JournalArticle.pdf | Published Version | 6.38 MB | Adobe PDF Download Adobe | View/Open |
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