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Please use this identifier to cite or link to this item: https://hdl.handle.net/1959.11/29164
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dc.contributor.authorTran, Carolyn-Dung Thi Thanhen
dc.contributor.authorDollery, Brianen
dc.date.accessioned2020-07-31T01:51:13Z-
dc.date.available2020-07-31T01:51:13Z-
dc.date.issued2020-04-13-
dc.identifier.citationAustralian Journal of Public Administration, 79(4), p. 531-549en
dc.identifier.issn1467-8500en
dc.identifier.issn0313-6647en
dc.identifier.urihttps://hdl.handle.net/1959.11/29164-
dc.description.abstractAlthough a voluminous empirical literature has examined local government efficiency, much less attention has focused on municipal effectiveness and almost no effort has been directed at the relationship between efficiency and effectiveness. In this paper, we seek to add to the latter nascent literature by investigating the relationship between operational efficiency and local resident satisfaction for three different municipal categories (metropolitan, regional, and rural councils) in the Victorian local government system over the period 2014-2015 to 2017-2018 using data envelopment analysis and an advanced regression model. We find that although a strong relationship exists between efficiency and satisfaction for metropolitan and regional councils, the same is not true of rural councils.en
dc.languageenen
dc.publisherJohn Wiley & Sons, Incen
dc.relation.ispartofAustralian Journal of Public Administrationen
dc.titleAn empirical analysis of municipal efficiency and local resident satisfaction by council type in Victorian local governmenten
dc.typeJournal Articleen
dc.identifier.doi10.1111/1467-8500.12421en
local.contributor.firstnameCarolyn-Dung Thi Thanhen
local.contributor.firstnameBrianen
local.subject.for2008140214 Public Economics- Publically Provided Goodsen
local.subject.seo2008940204 Public Services Policy Advice and Analysisen
local.profile.schoolUNE Business Schoolen
local.profile.schoolUNE Business Schoolen
local.profile.emailttran43@une.edu.auen
local.profile.emailbdollery@une.edu.auen
local.output.categoryC1en
local.record.placeauen
local.record.institutionUniversity of New Englanden
local.publisher.placeAustraliaen
local.format.startpage531en
local.format.endpage549en
local.identifier.scopusid85083294410en
local.peerreviewedYesen
local.identifier.volume79en
local.identifier.issue4en
local.contributor.lastnameTranen
local.contributor.lastnameDolleryen
dc.identifier.staffune-id:ttran43en
dc.identifier.staffune-id:bdolleryen
local.profile.orcid0000-0002-5798-0543en
local.profile.roleauthoren
local.profile.roleauthoren
local.identifier.unepublicationidune:1959.11/29164en
dc.identifier.academiclevelAcademicen
dc.identifier.academiclevelAcademicen
local.title.maintitleAn empirical analysis of municipal efficiency and local resident satisfaction by council type in Victorian local governmenten
local.output.categorydescriptionC1 Refereed Article in a Scholarly Journalen
local.search.authorTran, Carolyn-Dung Thi Thanhen
local.search.authorDollery, Brianen
local.istranslatedNoen
local.uneassociationYesen
local.atsiresearchNoen
local.sensitive.culturalNoen
local.identifier.wosid000525974600001en
local.year.available2020en
local.year.published2020en
local.fileurl.closedpublishedhttps://rune.une.edu.au/web/retrieve/6f40ff7e-a96a-4a50-9d8c-812fa9573ad0en
local.subject.for2020380114 Public economics - publicly provided goodsen
local.subject.seo2020230204 Public services policy advice and analysisen
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