Does workforce matter? Examining the relationship between workforce characteristics and client treatment outcomes in the alcohol and other drug field

Abstract

While there is a long-standing and commonly held belief that the characteristics of the alcohol and other drug (AOD) workforce can impact client treatment outcomes, the available literature to date has not been systematically reviewed. <br/> The demand for evidence of 'what works' in relation to AOD staffing and treatment optimisation is growing, and it is therefore critical to synthesize relevant research in this field. <br/> A systematic review was undertaken to locate peer-reviewed research articles to develop a better understanding of the relationship between workforce characteristics and client treatment outcomes.