Please use this identifier to cite or link to this item: https://hdl.handle.net/1959.11/26408
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dc.contributor.authorJaakson, Kristaen
dc.contributor.authorReino, Anneen
dc.contributor.authorMcClenaghan, Peteren
dc.date.accessioned2019-03-05T23:48:20Z-
dc.date.available2019-03-05T23:48:20Z-
dc.date.issued2019-
dc.identifier.citationTeam Performance Management, 25(1-2), p. 30-46en
dc.identifier.issn1758-6860en
dc.identifier.issn1352-7592en
dc.identifier.urihttps://hdl.handle.net/1959.11/26408-
dc.descriptionThe "Accepted Date" has been taken as the "Early Online Date". This date can be found on the metadata page accessed via the DOI.en
dc.description.abstractPurpose Understanding the relationship between performance and trust in virtual teams is receiving significant attention due to “connected” virtual team contexts becoming more prevalent. This paper reports on new findings relating to the dynamics of trust and performance in virtual team contexts. The study aims to explore the evolution of trust and its mediating role in determining the performance of virtual teams, as well as to investigate if and how performance itself affected trust. Design/methodology/approach The study is based on a longitudinal quantitative survey of 71 international virtual student teams working in four universities in Finland, Estonia, Latvia and Russia. Findings In line with swift trust and social norms theory, the authors found that relatively high levels of initial trust did not change over the period of the teams’ projects in general, but in teams where feedback on performance was negative, both trust and trustworthiness declined significantly. Trust had a small mediating effect between group performances in two consecutive measurement points, meaning that past performance had an impact on trust, which in turn impacted the teams’ next performance. However, no mediating effect was present between individual and team performance. Practical implications The authors conclude that managing virtual teams should concentrate on team actions and achieving and recognising small quick wins at least as much as dealing with trust, specifically. Negative performance feedback should not deteriorate members’ perception of benevolence and integrity in the team. Originality/value The paper distinguishes the dynamics of two trust components and tests new models with these as partial mediators in determining virtual team performance. Importantly, the authors challenge the notion that emotional component of trust, perceived trustworthiness, is less relevant in virtual teams.en
dc.languageenen
dc.publisherEmerald Publishing Limiteden
dc.relation.ispartofTeam Performance Managementen
dc.titleThe space between - linking trust with individual and team performance in virtual teamsen
dc.typeJournal Articleen
dc.identifier.doi10.1108/TPM-03-2018-0024en
local.contributor.firstnameKristaen
local.contributor.firstnameAnneen
local.contributor.firstnamePeteren
local.subject.for2008150310 Organisation and Management Theoryen
local.subject.for2008150311 Organisational Behaviouren
local.subject.seo2008910402 Managementen
local.subject.seo2008910406 Technological and Organisational Innovationen
local.subject.seo2008970115 Expanding Knowledge in Commerce, Management, Tourism and Servicesen
local.profile.schoolUNE Business Schoolen
local.profile.emailkrista.jaakson@ut.eeen
local.profile.emailanne.reino@ut.eeen
local.profile.emailpmcclena@une.edu.auen
local.output.categoryC1en
local.record.placeauen
local.record.institutionUniversity of New Englanden
local.publisher.placeUnited Kingdomen
local.format.startpage30en
local.format.endpage46en
local.identifier.scopusid85055974324en
local.peerreviewedYesen
local.identifier.volume25en
local.identifier.issue1-2en
local.contributor.lastnameJaaksonen
local.contributor.lastnameReinoen
local.contributor.lastnameMcClenaghanen
dc.identifier.staffune-id:pmcclenaen
local.profile.orcid0000-0003-3154-3596en
local.profile.roleauthoren
local.profile.roleauthoren
local.profile.roleauthoren
local.identifier.unepublicationidune:1959.11/26408en
local.date.onlineversion2018-06-28-
dc.identifier.academiclevelAcademicen
dc.identifier.academiclevelAcademicen
dc.identifier.academiclevelAcademicen
local.title.maintitleThe space between - linking trust with individual and team performance in virtual teamsen
local.output.categorydescriptionC1 Refereed Article in a Scholarly Journalen
local.search.authorJaakson, Kristaen
local.search.authorReino, Anneen
local.search.authorMcClenaghan, Peteren
local.uneassociationUnknownen
local.year.available2018en
local.year.published2019en
local.fileurl.closedpublishedhttps://rune.une.edu.au/web/retrieve/ac7a7307-f958-46fc-9897-c44e50a4c95aen
local.subject.for2020350709 Organisation and management theoryen
local.subject.for2020350710 Organisational behaviouren
local.subject.seo2020150302 Managementen
local.subject.seo2020150306 Technological and organisational innovationen
local.subject.seo2020280106 Expanding knowledge in commerce, management, tourism and servicesen
Appears in Collections:Journal Article
UNE Business School
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