Publications

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Publication DateTitleAuthor(s)Date Added
12005Consumer Complaining Behaviour: The case of a South American Country, ChileValenzuela, F ; Pearson, DH; Epworth, RJ ; Llanos, O; Vilches, S13-May-2008
22005Influence of Switching Barriers on Service Recovery EvaluationValenzuela, F ; Pearson, DH; Epworth, RJ 27-Jun-2008

Credit Name
Roger Epworth
Full Name
Epworth, Roger
UNE Researcher ID
une-id:repworth
 
Position Title
Adjunct Senior Lecturer
 
 
Discipline
UNE Business School
 
Faculty
Faculty of Science, Ag, Business and Law
Surname
Epworth
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Given Name
Roger
 
Preferred Given Name
Roger
School/Department
UNE Business School
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