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https://hdl.handle.net/1959.11/9269| Title: | Factors for E-Services System Acceptance: A Multivariate Analysis | Contributor(s): | Sandhu, Kamaljeet (author) | Publication Date: | 2008 | DOI: | 10.1007/978-1-4020-8741-7_41 | Handle Link: | https://hdl.handle.net/1959.11/9269 | Abstract: | This study investigates factors that influence the acceptance and use of e-Services. The research model includes factors such as user experience, user motivation, perceived usefulness and perceived ease of use in explaining the process of e-Services acceptance, use and continued use. The two core variables of the Technology Acceptance Model (TAM), perceived usefulness and perceived ease of use, are integrated into the Electronic Services Acceptance Model (E-SAM). | Publication Type: | Book Chapter | Source of Publication: | Advances in Computer and Information Sciences and Engineering, p. 230-235 | Publisher: | Springer | Place of Publication: | New York, United States of America | ISBN: | 9781402087417 9781402087400 1402087403 |
Fields of Research (FoR) 2008: | 080612 Interorganisational Information Systems and Web Services 080602 Computer-Human Interaction 080611 Information Systems Theory 080603 Conceptual Modelling |
Socio-Economic Objective (SEO) 2008: | 890301 Electronic Information Storage and Retrieval Services 890205 Information Processing Services (incl. Data Entry and Capture) |
HERDC Category Description: | B1 Chapter in a Scholarly Book | Publisher/associated links: | http://books.google.com.au/books?id=XYgdrA1CIhgC&lpg=PR2&pg=PA230 http://trove.nla.gov.au/work/25091864 |
Editor: | Editor(s): Tarek Sobh |
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| Appears in Collections: | Book Chapter |
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