Emergency Department Co-Design Program 1 Stage 2 Evaluation Report: Final Report to Health Services Performance Improvement Branch, NSW Health

Abstract

This report presents our Evaluation of Program 1 Stage 2 of the NSW Health Emergency Department Co-design Project. This Evaluation was conducted approximately 24 months after the initiation of Stage 1 of the Co-design and complements the Stage 1 Evaluation report published in December 2008. Data for this Evaluation were derived from the following five sources: Co-design documentation provided by the 4 sites, interviews with 41 key informants, a site observation and tour, legislative, policy and academic literature, and performance data about Emergency Departments, including the 2009 NSW Health site specific, Area and State level Patient Survey Reports. The Evaluation of Program 1 Stage 2 reveals that Co-design in the three NSW sites sustained and extended the improvements, changes in practice, and learnings for clinical and health departmental staff achieved during Program 1 Stage 1.