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Title: Risk and Clinical Incident Disclosure: Navigating between Morality and Liability
Contributor(s): Iedema, Rick (author); Piper, Donella  (author)orcid ; Beitat, Katja (author); Allen, Suellen (author); Bower, Kate (author); Hor, Su-yin (author)
Publication Date: 2016
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Abstract: In recent years, healthcare incident disclosure has gained increased attention from policy makers, academics, insurers, clinical professionals, patients and consumer groups and lawyers (Australian Commission on Safety & Quality in Health Care, 2013; Clinton & Obama, 2006; Lamo, 2011; Levinson & Pizzo, 2011; Sage et al., 2014; Studdert & Richardson, 2010; Wojcieszak, Banja, & Houk, 2006). Variously described as a form of restorative justice (Berlinger, 2005), a feasible financial risk reduction strategy (Kachalia et al., 2010) and a service responsiveness philosophy (Iedema & Allen, 2012), incident disclosure appears sufficiently flexible to accommodate stakeholders' different and often competing interests. The institutional and personal benefits of incident disclosure have now been widely reported (Boothman, Blackwell, Campbell, Commiskey, & Anderson, 2009; Kachalia et al., 2010). To facilitate and support incident disclosure, there has been much progress in legal reform (Mastroianni, Mello, Sommer, Hardy, & Gallagher, 2010), policy development (Australian Commission on Safety & Quality in Health Care, 2013; Canadian Patient Safety Institute, 2011; U.K. National Patient Safety Agency, 2009), and incident disclosure research (O'Connor, Coates, Yardley, & Wu, 2010) internationally. There have also been consistent efforts to develop targeted training (Iedema, Jorm, Wakefield, Ryan, & Dunn, 2009), procedures (Australian Commission on Safety & Quality in Health Care, 2013), models (Boothman et al., 2009), and detailed advice for policy and law makers about how to further strengthen the practice of disclosure (Sage et al., 2014).
Publication Type: Book Chapter
Source of Publication: Communicating Risk, p. 17-35
Publisher: Palgrave Macmillan
Place of Publication: New York, United States of America
ISBN: 9781137478771
Field of Research (FOR): 150301 Business Information Management (incl. Records, Knowledge and Information Management, and Intelligence)
150312 Organisational Planning and Management
150102 Auditing and Accountability
Socio-Economic Outcome Codes: 940505 Workplace Safety
HERDC Category Description: B1 Chapter in a Scholarly Book
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Series Name: Communicating in Professions and Organizations
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Appears in Collections:Book Chapter
UNE Business School

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