Please use this identifier to cite or link to this item:
https://hdl.handle.net/1959.11/15448
Title: | Global E-Banking Trends: Evolution, Challenges and Opportunities | Contributor(s): | Adapa, Sujana (author) | Publication Date: | 2011 | DOI: | 10.4018/978-1-61520-635-3.ch001 | Handle Link: | https://hdl.handle.net/1959.11/15448 | Abstract: | The traditional mode of delivering products and services by banks to the consumers' is through a single distribution channel and that is physical bank branches. Financial services industry is metamorphosing due to the advent of internet, rapid technological evolutions, deregulation, globalization as well as the impact of changing competitive and regulatory forces. In order to cope to the quick changes in the business scenario, banks started to rely on distribution channels as an alternative strategy for differentiation and gaining further competitive advantage. The abovementioned paved way for the development of the ebanking phenomena. This chapter attempts to provide a comprehensive explanation of what ebanking is, the evolution of ebanking, existing trends of ebanking in developed, developing and newly industrialized nations, future directions for further possible research and concluding remarks. The content provided in this chapter would be useful for existing and potential banks to better understand the global ebanking trends and thus aid in the effective formulation of channel management strategies and reap the benefits out of it. | Publication Type: | Book Chapter | Source of Publication: | E-Banking and Emerging Multidisciplinary Processes: Social, Economical and Organisational Models, p. 1-16 | Publisher: | Business Science Reference | Place of Publication: | New York, United States of America | ISBN: | 1615206353 9781615206353 9781615206360 |
Fields of Research (FoR) 2008: | 150310 Organisation and Management Theory 150302 Business Information Systems 150299 Banking, Finance and Investment not elsewhere classified |
Socio-Economic Objective (SEO) 2008: | 900199 Financial Services not elsewhere classified 900202 Professional, Scientific and Technical Services 900101 Finance Services |
HERDC Category Description: | B1 Chapter in a Scholarly Book | Publisher/associated links: | http://www.igi-global.com/book/banking-emerging-multidisciplinary-processes/41743 | Editor: | Editor(s): Mohammad Ali Sarlak, Asghar Abolhasani Hastiani |
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Appears in Collections: | Book Chapter UNE Business School |
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