Please use this identifier to cite or link to this item: https://hdl.handle.net/1959.11/14699
Title: Working with consumers
Contributor(s): Usher, Kim (author); Foster, Kim (author)
Publication Date: 2013
Handle Link: https://hdl.handle.net/1959.11/14699
Abstract: This chapter outlines interpersonal skills related to mental health nursing assessment and intervention. A particular focus is on working with consumers who are at risk of harm. The chapter is based on a perspective that values the strengths and skills of the mental health nurse and the mental health consumer, while recognising that both can have vulnerabilities (Hem & Heggen 2003). The chapter is divided into two sections. It begins with an overview of the communication skills that underpin the therapeutic nurse-consumer relationship and nurses' interactions with supporting others such as families and carers. A strengths approach to working with consumers and families and carers is outlined. Communication skills are also fundamental when the mental health nurse is working with consumers in special situations. Issues related to nurse vulnerabilities are discussed in this section, particularly in relation to use of self. The second section discusses risk. In this section the use of interpersonal skills in the management of clients at risk of self-harm, suicide, aggression and violence is addressed.Special attention is given to risk assessment. Tools to aid assessment, and subsequent nursing interventions, are included.
Publication Type: Book Chapter
Source of Publication: Psychiatric and Mental Health Nursing, p. 453-472
Publisher: Elsevier Australia
Place of Publication: Chatswood, Australia
ISBN: 9780729540988
Field of Research (FOR): 111005 Mental Health Nursing
HERDC Category Description: B3 Chapter in a Revision/New Edition of a Book
Other Links: http://trove.nla.gov.au/version/176219738
Statistics to Oct 2018: Visitors: 135
Views: 170
Downloads: 0
Appears in Collections:Book Chapter

Files in This Item:
3 files
File Description SizeFormat 
Show full item record

Page view(s)

62
checked on Mar 19, 2019
Google Media

Google ScholarTM

Check

SCOPUSTM   
Citations

 

WEB OF SCIENCETM
Citations

 

Items in Research UNE are protected by copyright, with all rights reserved, unless otherwise indicated.