1. Research UNE

Dr Fredy Valenzuela-Abaca

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Publications

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School:  School of Business, Economics and Public Policy

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Publication DateTitleAuthor(s)Date Added
12006Assessing the Antecedents of Service Recovery Evaluation and their Impact on Repurchase BehaviourValenzuela, F ; Rojas, J; Rindfleish, JM ; Pearson, DH; Epworth, RJ 7-Aug-2008
22005Consumer Complaining Behaviour: The case of a South American Country, ChileValenzuela, F ; Pearson, DH; Epworth, RJ ; Llanos, O; Vilches, S13-May-2008
32005Influence of Switching Barriers on Service Recovery EvaluationValenzuela, F ; Pearson, DH; Epworth, RJ 27-Jun-2008

Profile

Credit Name
Dr Fredy Valenzuela-Abaca
Full Name
Valenzuela-Abaca, Fredy
UNE Researcher ID
une-id:fvalenz2
 
Email
 
Scopus Author ID
Honorific
Dr
 
Surname
Valenzuela-Abaca
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Given Name
Fredy
 
Preferred Given Name
Fredy
School/Department
UNE Business School
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