1. Research UNE

Dr Fredy Valenzuela-Abaca

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Publications


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Fields of Research (FoR 2020):  350605 Marketing management (incl. strategy and customer relations)
Publication Date:  2012

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Publication DateTitleAuthor(s)Date Added
12012The Effect of Switching Barriers Types on Customer LoyaltyValenzuela, Fredy 18-May-2012
22012Customer Perception of Time and Complaint Outcome during the Service Recovery ProcessValenzuela, Fredy-Roberto ; Cooksey, Ray W 4-Jun-2012

Profile

Credit Name
Dr Fredy Valenzuela-Abaca
Full Name
Valenzuela-Abaca, Fredy
UNE Researcher ID
une-id:fvalenz2
 
Email
 
Scopus Author ID
Honorific
Dr
 
Surname
Valenzuela-Abaca
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Given Name
Fredy
 
Preferred Given Name
Fredy
School/Department
UNE Business School
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