Please use this identifier to cite or link to this item:
https://hdl.handle.net/1959.11/9268| Title: | A Qualitative Approach to E-Services System Development | Contributor(s): | Sandhu, Kamaljeet (author) | Publication Date: | 2008 | DOI: | 10.1007/978-1-4020-8741-7_42 | Handle Link: | https://hdl.handle.net/1959.11/9268 | Abstract: | This paper reports a case study of user activities in electronic services systems development. The findings of this study explain the acceptance of an e-services system that is being implemented for processing student's admission applications on a university website. The user's interface with the systems development provides useful information on the characteristics of e-services. The ease of use construct in doing the task is an important feature of e-services. The other attributes are user control characteristics of an e-services system. | Publication Type: | Book Chapter | Source of Publication: | Advances in Computer and Information Sciences and Engineering, p. 236-241 | Publisher: | Springer | Place of Publication: | New York, United States of America | ISBN: | 9781402087417 9781402087400 1402087403 |
Fields of Research (FoR) 2008: | 080603 Conceptual Modelling 080602 Computer-Human Interaction 080611 Information Systems Theory 080612 Interorganisational Information Systems and Web Services |
Socio-Economic Objective (SEO) 2008: | 890301 Electronic Information Storage and Retrieval Services 890205 Information Processing Services (incl. Data Entry and Capture) |
HERDC Category Description: | B1 Chapter in a Scholarly Book | Publisher/associated links: | http://books.google.com.au/books?id=XYgdrA1CIhgC&lpg=PR2&pg=PA236 http://trove.nla.gov.au/work/25091864 |
Editor: | Editor(s): Tarek Sobh |
|---|---|
| Appears in Collections: | Book Chapter |
Files in This Item:
| File | Description | Size | Format |
|---|
Page view(s)
990
checked on Mar 7, 2023
Items in Research UNE are protected by copyright, with all rights reserved, unless otherwise indicated.