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Title: Theoretical Perspectives for E-Services Acceptance Model
Contributor(s): Sandhu, Kamaljeet  (author)
Publication Date: 2008
DOI: 10.1007/978-1-4020-8741-7_39
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Abstract: Web-based e-service user adoption and continuance requires an understanding of consumer contextual factors. In this context, e-service is referred to (interactive) service being provided on the website. This paper examines specific factors such as user experience and perception, motivation, support, control, and usage frequency in the online/offline user task environment and its affect on web-based e-service adoption and continuance.
Publication Type: Book Chapter
Source of Publication: Advances in Computer and Information Sciences and Engineering, p. 218-223
Publisher: Springer
Place of Publication: New York, United States of America
ISBN: 9781402087400
Field of Research (FOR): 080603 Conceptual Modelling
080612 Interorganisational Information Systems and Web Services
080602 Computer-Human Interaction
080611 Information Systems Theory
HERDC Category Description: B1 Chapter in a Scholarly Book
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