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Please use this identifier to cite or link to this item: https://hdl.handle.net/1959.11/9266
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dc.contributor.authorSandhu, Kamaljeeten
local.source.editorEditor(s): Tarek Sobhen
dc.date.accessioned2012-01-20T15:07:00Z-
dc.date.issued2008-
dc.identifier.citationAdvances in Computer and Information Sciences and Engineering, p. 224-229en
dc.identifier.isbn9781402087417en
dc.identifier.isbn9781402087400en
dc.identifier.isbn1402087403en
dc.identifier.urihttps://hdl.handle.net/1959.11/9266-
dc.description.abstractThis paper reports on developing a framework for Web-based EServices Acceptance Model (E-SAM). The paper argues that user experience, user motivation, perceived usefulness, perceived ease of use may influence user acceptance of web-based eServices. The model was examined at a university where students and staff use services that have moved from a paper-based to Web-based eService system. The findings from the data analysis suggest that user experience is strongly related to perceived ease of use; and perceived usefulness to user motivation in user acceptance of Web-based eServices. The bonding of these variables and the lack of strong relationships between other components suggest that the model's application to eServices and highlight a research framework.en
dc.languageenen
dc.publisherSpringeren
dc.relation.ispartofAdvances in Computer and Information Sciences and Engineeringen
dc.relation.isversionof1en
dc.titleE-Services Acceptance Model (E-SAM)en
dc.typeBook Chapteren
dc.identifier.doi10.1007/978-1-4020-8741-7_40en
dc.subject.keywordsInformation Systems Theoryen
dc.subject.keywordsInterorganisational Information Systems and Web Servicesen
dc.subject.keywordsConceptual Modellingen
dc.subject.keywordsComputer-Human Interactionen
local.contributor.firstnameKamaljeeten
local.subject.for2008080612 Interorganisational Information Systems and Web Servicesen
local.subject.for2008080602 Computer-Human Interactionen
local.subject.for2008080603 Conceptual Modellingen
local.subject.for2008080611 Information Systems Theoryen
local.subject.seo2008890301 Electronic Information Storage and Retrieval Servicesen
local.subject.seo2008890205 Information Processing Services (incl. Data Entry and Capture)en
local.identifier.epublicationsvtls086606513en
local.profile.schoolUNE Business Schoolen
local.profile.emailksandhu@une.edu.auen
local.output.categoryB1en
local.record.placeauen
local.record.institutionUniversity of New Englanden
local.identifier.epublicationsrecordune-20100423-083938en
local.publisher.placeNew York, United States of Americaen
local.identifier.totalchapters103en
local.format.startpage224en
local.format.endpage229en
local.identifier.scopusid77952138353en
local.contributor.lastnameSandhuen
dc.identifier.staffune-id:ksandhuen
local.profile.roleauthoren
local.identifier.unepublicationidune:9457en
dc.identifier.academiclevelAcademicen
local.title.maintitleE-Services Acceptance Model (E-SAM)en
local.output.categorydescriptionB1 Chapter in a Scholarly Booken
local.relation.urlhttp://books.google.com.au/books?id=XYgdrA1CIhgC&lpg=PR2&pg=PA224en
local.relation.urlhttp://trove.nla.gov.au/work/25091864en
local.search.authorSandhu, Kamaljeeten
local.uneassociationUnknownen
local.year.published2008en
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