Please use this identifier to cite or link to this item: https://hdl.handle.net/1959.11/10934
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dc.contributor.authorWeatherley, Alison Juneen
dc.contributor.authorSmith, Larryen
dc.contributor.authorAvery, Alanen
dc.date.accessioned2012-08-03T17:09:00Z-
dc.date.created2009en
dc.date.issued2010-
dc.identifier.urihttps://hdl.handle.net/1959.11/10934-
dc.description.abstractThe purpose of this exploratory case study was to investigate the factors that influence the quality and effectiveness of the communication that a resident experiences in a low care Hostel setting within a residential aged care facility, and the way that those factors interact. In particular, the study aimed to provide a rich description of the communication complexities and interactions for residents in a residential aged care facility by using the residents' own words, experiences, perceptions and interpretations. Previous research has focused on aged care facilities providing high-level health care and support. This research represents the first rigorous study that has attempted to understanding the important issue of effective communication in the context of a low-care residential facility for the aged – a facility in which the residents are still comparatively healthy and mentally acute. The study was guided by four key research questions: What is the context for communication in a low-care residential aged care facility? What factors impede effective communication from the resident's perspective in those facilities? What factors assist effective communication from the resident's perspective in those facilities? What model is most likely to maximize the quality of communication for residents in a low-care residential aged care facility? The research paradigm used to investigate these questions was case study research using a symbolic interactionist approach. Symbolic interaction is a type of interpretive ethnomethodology that focuses on the ways that people construct meaning in a context. The case for the study was a not-for-profit aged care residential facility in a semi-rural area of Queensland, Australia, and the research focused on the lived experiences of ten residents at the facility. The findings from the study suggest that the factors that most influence effective communication in a low-care residential facility for the aged are: the personalities and intentions of the staff members; what residents have in common with their friends; family and other residents; life-long relationships; religion; and face-to-face communication. Hindering communication appear to be: time and distance apart; staff who do not genuinely talk with and listen to residents; patronizing talk; and feelings of dependency. A conceptual model has been developed that diagrammatically illustrates how those factors interact to affect the quality of communication in the case study facility.en
dc.languageenen
dc.titleImproving communication for residents in aged care Hostels: a case studyen
dc.typeThesis Doctoralen
dc.subject.keywordsAged Care Nursingen
dc.subject.keywordsMedicine, Nursing and Health Curriculum and Pedagogyen
dc.subject.keywordsHuman Resources Managementen
local.contributor.firstnameAlison Juneen
local.contributor.firstnameLarryen
local.contributor.firstnameAlanen
local.subject.for2008130209 Medicine, Nursing and Health Curriculum and Pedagogyen
local.subject.for2008111001 Aged Care Nursingen
local.subject.for2008150305 Human Resources Managementen
local.subject.seo2008950299 Communication Not Elsewhere Classifieden
local.subject.seo2008940103 Ageing and Older Peopleen
local.subject.seo2008930599 Education and Training Systems Not Elsewhere Classifieden
local.subject.seo740401 Vocational education and trainingen
local.subject.seo750304 The ageden
local.subject.seo751099 Communication not elsewhere classifieden
dcterms.RightsStatementCopyright 2009 - Alison June Weatherleyen
dc.date.conferred2010en
local.thesis.degreelevelDoctoralen
local.thesis.degreenameDoctor of Philosophyen
local.contributor.grantorUniversity of New Englanden
local.profile.schoolBusiness Economics and Public Policyen
local.profile.schoolUNE Business Schoolen
local.profile.emailaweather@une.edu.auen
local.profile.emaillsmith35@une.edu.auen
local.profile.emailaavery@une.edu.auen
local.output.categoryT2en
local.record.placeauen
local.record.institutionUniversity of New Englanden
local.identifier.epublicationsrecordune_thesis-20090929-110022en
local.title.subtitlea case studyen
local.contributor.lastnameWeatherleyen
local.contributor.lastnameSmithen
local.contributor.lastnameAveryen
dc.identifier.staffune-id:aweatheren
dc.identifier.staffune-id:lsmith35en
dc.identifier.staffune-id:aaveryen
local.profile.roleauthoren
local.profile.rolesupervisoren
local.profile.rolesupervisoren
local.identifier.unepublicationidune:11130en
dc.identifier.academiclevelAcademicen
dc.identifier.academiclevelAcademicen
dc.identifier.academiclevelAcademicen
local.title.maintitleImproving communication for residents in aged care Hostelsen
local.output.categorydescriptionT2 Thesis - Doctorate by Researchen
local.thesis.borndigitalyesen
local.search.authorWeatherley, Alison Juneen
local.search.supervisorSmith, Larryen
local.search.supervisorAvery, Alanen
local.uneassociationYesen
local.year.conferred2010en
Appears in Collections:Thesis Doctoral
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