Research Outputs

Start a new search
Add/Remove Filters (3 filters currently applied)

Results 1-3 of 3 (Search time: 0.004 seconds).
 |  Relevance

 

  • previous
  • 1
  • next
Item hits:

Select some or all of the publications and click the Endnote Export button to be provided with a RIS export file of these publications.

Publication DateTitleAuthor(s)Date Added
12005Influence of Switching Barriers on Service Recovery EvaluationValenzuela, F ; Pearson, DH; Epworth, RJ 27-Jun-2008
22005Consumer Complaining Behaviour: The case of a South American Country, ChileValenzuela, F ; Pearson, DH; Epworth, RJ ; Llanos, O; Vilches, S13-May-2008
32005Consumer-based brand equity: improving the measurement - empirical evidencePappu, Ravi Sankar; Quester, Pascale G; Cooksey, Ray Wagner 1-Dec-2009