Start a new search
Add/Remove Filters (5 filters currently applied)

Results 1-3 of 3 (Search time: 0.003 seconds).
 |  Relevance


  • previous
  • 1
  • next
Item hits:

Select some or all of the publications and click the Endnote Export button to be provided with a RIS export file of these publications.

Publication DateTitleAuthor(s)Date Added
12008Do Switching Barriers Influence Service Recovery Evaluation: The Case of the Chilean Retail Banking IndustryValenzuela, Fredy ; Rindfleish, Jennifer May 6-Apr-2010
22008Managing Complaints in South American Retail BankingValenzuela, Fredy ; Rojas-Mendez, Jose29-Aug-2012
32008Is the Chilean Banking Industry Managing Effectively the Complaints of Its Customers?Valenzuela, Fredy 29-Aug-2012