| Author(s) |
McDonell, Jennifer
Parkes, Mitchell
Tynan, Belinda
|
| Publication Date |
2010
|
| Abstract |
The University of New England (UNE) has been using a virtual tutoring service called SMARTHINKING since 2007. UNE explored the use of a "virtual tutor service" to support distance education students in their academic development; to reduce attrition; and to provide academic support 24 hours a day, 7 days a week to all students with access to a computer irrespective of geographical location. A cascading selection of units across different disciplinary areas and cohorts of students were targeted for the virtual tutorial support service over 6 semesters to provide rich data. A survey consisting of 20 questions was developed and implemented at the end of each teaching period. Preliminary analysis of data indicates that SMARTHINKING appears to be making a difference to student learning outcomes. However, while uptake tends to be low in all cohorts but where students select to use the service they are positive about its effects.
|
| Citation |
Curriculum, technology & transformation for an unknown future: Ascilite 2010 Conference Proceedings, p. 595-603
|
| ISBN |
9781742720166
|
| Link | |
| Language |
en
|
| Publisher |
University of Queensland
|
| Title |
Virtual tutor support using SMARTHINKING: Preliminary findings
|
| Type of document |
Conference Publication
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| Entity Type |
Publication
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