Please use this identifier to cite or link to this item: https://hdl.handle.net/1959.11/5925
Title: The Role of Emotional Self-Efficacy, Emotional Intelligence, and Affect in Workplace Incivility and Workplace Satisfaction
Contributor(s): Kirk, Beverley (author); Schutte, Nicola  (author)orcid ; Hine, Donald W  (author)orcid 
Publication Date: 2009
DOI: 10.1108/S1746-9791(2009)0000005011
Handle Link: https://hdl.handle.net/1959.11/5925
Abstract: The links between emotional self-efficacy, emotional intelligence, positive and negative affect, workplace incivility (from the target and perpetrator perspective), and job satisfaction were explored in a model of workplace functioning. Two hundred and seven adults participated in the study. As expected, emotional self-efficacy significantly predicted trait or dispositional emotional intelligence, which in turn was a significant predictor of participants' negative and positive affect. The relationship between low emotional intelligence and high negative affect was especially strong. Also as expected, individuals with higher levels of negative affect were more likely to be perpetrators of workplace incivility than individuals with lower level of negative affect. Individuals who engaged in higher levels of incivility perpetration were more likely to be victims of incivility than individuals who were never or rarely engaged in uncivil behavior. Being a victim of incivility was associated with higher levels of negative affect and lower levels of job satisfaction. Counter to the original predictions, positive affect was unrelated to either incivility perpetration or victimization.
Publication Type: Book Chapter
Source of Publication: Emotions in Groups, Organizations and Cultures, p. 211-225
Publisher: Emerald Group Publishing Limited
Place of Publication: Bingley, United Kingdom
ISBN: 9781848556546
1848556543
Fields of Research (FoR) 2008: 170107 Industrial and Organisational Psychology
170109 Personality, Abilities and Assessment
Socio-Economic Objective (SEO) 2008: 920401 Behaviour and Health
920410 Mental Health
HERDC Category Description: B1 Chapter in a Scholarly Book
Publisher/associated links: http://books.google.com.au/books?id=wb9zngGGFwoC&lpg=PA237&pg=PA211
http://nla.gov.au/anbd.bib-an44586355
Series Name: Research on Emotion in Organizations
Series Number : 5
Editor: Editor(s): Charmine E.J. Hürtel, Neal M. Ashkanasy, Wilfred J. Zerbe
Appears in Collections:Book Chapter
School of Psychology

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