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Please use this identifier to cite or link to this item: https://hdl.handle.net/1959.11/53371
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dc.contributor.authorKaminski, Halinaen
dc.contributor.authorPerry, Marken
dc.date.accessioned2022-09-14T02:27:02Z-
dc.date.available2022-09-14T02:27:02Z-
dc.date.issued2006-
dc.identifier.citationThe 8th IEEE International Conference on E-Commerce Technology and The 3rd IEEE International Conference on Enterprise Computing, E-Commerce, and E-Services (CEC/EEE'06), p. 1-4en
dc.identifier.isbn9780769525112en
dc.identifier.urihttps://hdl.handle.net/1959.11/53371-
dc.description.abstract<p>Success in today's marketing arena can often depend on companies embracing effective new technologies and integrating them into their business model. In the computing service supply industry, service level agreements (SLAs) are commonly prepared and signed agreements between the service provider and its customers. SLAs should match business needs of both sides of the agreement as closely as possible. This paper focuses on at the steps and activities that the service provider can take to facilitate agreement. It proposes an automated way for creating SLA's from a set of service level objectives (SLOs). The SLA should achieve business goals, including the maximization of customer satisfaction. To automate the preparation of effective SLAs each company should set SLOs that support business needs</p>en
dc.languageenen
dc.publisherInstitute of Electrical and Electronics Engineers (IEEE)en
dc.relation.ispartofThe 8th IEEE International Conference on E-Commerce Technology and The 3rd IEEE International Conference on Enterprise Computing, E-Commerce, and E-Services (CEC/EEE'06)en
dc.relation.ispartofseriesIEEE International Conference on e-Commerce Technology (CEC)en
dc.titleSLA Automated Negotiation Manager for Computing Servicesen
dc.typeConference Publicationen
dc.relation.conferenceCEC/EEE 2006: 8th IEEE International Conference on E-Commerce Technology and 3rd IEEE International Conference on Enterprise Computing, E-Commerce, and E-Servicesen
dc.identifier.doi10.1109/CEC-EEE.2006.82en
local.contributor.firstnameHalinaen
local.contributor.firstnameMarken
local.subject.for2008180115 Intellectual Property Lawen
local.subject.seo2008949999 Law, Politics and Community Services not elsewhere classifieden
local.profile.schoolSchool of Lawen
local.profile.emailmperry21@une.edu.auen
local.output.categoryE1en
local.record.placeauen
local.record.institutionUniversity of New Englanden
local.date.conference26th - 29th June, 2006en
local.conference.placeSan Francisco, Californiaen
local.publisher.placeLos Alamitos, United States of Americaen
local.format.startpage1en
local.format.endpage4en
local.identifier.scopusid33845878227en
local.peerreviewedYesen
local.contributor.lastnameKaminskien
local.contributor.lastnamePerryen
dc.identifier.staffune-id:mperry21en
local.profile.orcid0000-0003-4251-3405en
local.profile.roleauthoren
local.profile.roleauthoren
local.identifier.unepublicationidune:1959.11/53371en
dc.identifier.academiclevelAcademicen
dc.identifier.academiclevelAcademicen
local.title.maintitleSLA Automated Negotiation Manager for Computing Servicesen
local.output.categorydescriptionE1 Refereed Scholarly Conference Publicationen
local.conference.detailsCEC/EEE 2006: 8th IEEE International Conference on E-Commerce Technology and 3rd IEEE International Conference on Enterprise Computing, E-Commerce, and E-Services, San Francisco, California, 26th - 29th June, 2006en
local.search.authorKaminski, Halinaen
local.search.authorPerry, Marken
local.uneassociationNoen
dc.date.presented2006-06-28-
local.atsiresearchNoen
local.sensitive.culturalNoen
local.year.published2006en
local.year.presented2006en
local.fileurl.closedpublishedhttps://rune.une.edu.au/web/retrieve/81becba8-e297-4e19-9a8a-7af89b79c666en
local.date.start2006-06-26-
local.date.end2006-06-29-
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