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Title: Negative affect as a mediator of the relationship between emotional intelligence and uncivil workplace behaviour among managers
Contributor(s): Loi, Natasha  (author)orcid ; Golledge, Carey (author); Schutte, Nicola  (author)orcid 
Publication Date: 2021-01-14
DOI: 10.1108/JMD-12-2018-0370
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Abstract: Purpose - To improve understanding of uncivil workplace behaviour, the present study sought to examine the relationships between emotional intelligence, positive affect, negative affect and perpetration of uncivil behaviour in the workplace.
Design/methodology/approach - Email, workplace networks and social media were used to recruit 113 managers who completed an anonymous online self-report survey of measures relating to emotional intelligence, positive and negative affect and engaging in uncivil workplace behaviour.
Findings - Results showed that greater emotional intelligence was significantly associated with higher positive affect and less negative affect as well as less likelihood of engaging in uncivil behaviour. Higher levels of negative affect were associated with engaging in uncivil behaviour. Analyses indicated that the relationship between lower emotional intelligence and engaging in uncivil workplace behaviour was mediated by negative affect only. The findings support the importance of emotional intelligence and affect in workplace functioning and shed light on possible precursors of the destructive behaviours that comprise workplace incivility.
Originality/value - These findings contribute insight into uncivil workplace behaviour and provide a foundation for examining the contribution of all stakeholders including victims and perpetrators as well as implications for management and organisational practices.
Publication Type: Journal Article
Source of Publication: Journal of Management Development, 40(1), p. 94-103
Publisher: Emerald Publishing Limited
Place of Publication: United Kingdom
ISSN: 1758-7492
Fields of Research (FoR) 2008: 170107 Industrial and Organisational Psychology
170199 Psychology not elsewhere classified
Fields of Research (FoR) 2020: 520104 Industrial and organisational psychology (incl. human factors)
Socio-Economic Objective (SEO) 2008: 970117 Expanding Knowledge in Psychology and Cognitive Sciences
Socio-Economic Objective (SEO) 2020: 280121 Expanding knowledge in psychology
Peer Reviewed: Yes
HERDC Category Description: C1 Refereed Article in a Scholarly Journal
Appears in Collections:Journal Article
School of Psychology

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