Organisational narratives vs the lived neoliberal reality: Tales from a regional university

Abstract

Organisational narratives are foundational to inform the actions and directions of an organisation. Modern organisations often place great weight and invest significant time crafting their narratives that are communicated through mission statements, strategic plans, policies, directives and self-promotion. Sometimes these narratives align with the lived reality of the workers and those who deal with the organisation, but at other times there is a significant gap, or even chasm, between the portrayed ideal and the reality. This paper situates such narratives, and the lived experiences within critical organisational theory and a neoliberal framework. Utilising auto-ethnographic accounts of four academics within a higher education context, it highlights this gap and the need to voice concerns about this misalignment. The paper raises awareness of both organisations and workers to the importance of being true to narratives and ensuring they are an accurate representation of what happens. It offers ideas for resisting the disjunction between narrative and reality and a way of challenging neoliberalism within higher education.