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Title: Testing the effectiveness of empathy conversations as a policy tool in the welfare and finance sectors-pilot study
Contributor(s): Reeder, Lynne (author); Temple, Elizabeth  (author)orcid 
Publication Date: 2016
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Abstract: The underlying premise of this pilot study is that systems of competency-based empathy and motive-based compassion have a role to play in business, community and political environments. The study tested a method for creating empathic exchanges between a group, who were in a position to influence policy development, and a group who were experiencing financial and employment difficulties. The findings demonstrate that the procedure tested in this pilot study is a successful method for facilitating empathy conversations between individuals with different life circumstances. Furthermore, the findings indicate that the participants found the training and conversation experiences were non-onerous, being considered interesting and beneficial. However, the low response rate for the follow-up survey meant that we were unable to determine whether the empathy conversations had a beneficial impact on the work practices and decision-making processes of participants in the influencers over a period of time. As such, the 'real world' impact of participating in the empathy conversation is yet to be verified.
Publication Type: Conference Publication
Conference Name: Empathy: The 3rd Global Meeting of the Empathy Project, Oxford, United Kingdom, 14th - 16th July, 2016
Conference Details: Empathy: The 3rd Global Meeting of the Empathy Project, Oxford, United Kingdom, 14th - 16th July, 2016
Source of Publication: Empathy: The 3rd Global Meeting of the Empathy Project Programme, Abstracts and Papers, p. 1-7
Publisher: Inter-Disciplinary.Net
Place of Publication: Online
Field of Research (FOR): 170106 Health, Clinical and Counselling Psychology
170110 Psychological Methodology, Design and Analysis
170107 Industrial and Organisational Psychology
HERDC Category Description: E2 Non-Refereed Scholarly Conference Publication
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Appears in Collections:Conference Publication
School of Psychology

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