Please use this identifier to cite or link to this item: https://hdl.handle.net/1959.11/18344
Full metadata record
DC FieldValueLanguage
dc.contributor.authorKobussen, Glen Prestonen
dc.contributor.authorKotey, Berniceen
dc.contributor.authorCooksey, Rayen
dc.date.accessioned2016-01-06T17:27:00Z-
dc.date.created2015en
dc.date.issued2015-
dc.identifier.urihttps://hdl.handle.net/1959.11/18344-
dc.description.abstractThis thesis investigated the extent of involvement of Front-line Employees and Senior- Mid- and Operational-level Managers in the conception, design, development and implementation of their Performance Management System (PMS) and outcomes from their involvement in four public sector organizations. Performance Measurement (PMe) and Performance Management (PM) have a lengthy history in the measurement and management of organizational and employee performance. Measuring performance in organizations began in the early 1800s when municipal performance data were collected and analyzed with the goal of increasing employee and organizational performance. PMe and Performance Management Systems (PMSs) originated following a general dissatisfaction with the traditional financial performance measures. A review of the literature revealed that even though many PMe systems and PMSs such as the BSC were originally developed for use in private sector organizations, recent pressures have resulted in the adoption of similar systems in public sector organizations. New and growing challenges, driven by changing demographics, deregulation, technological advances, free-trade, global economic change, changing public attitudes, emphasis on customer satisfaction and competition for qualified employees have led to greater demand for accountability and transparency in public sector organizations. These changes require public sector organizations to adopt private sector PMS initiatives such as Kaplan and Norton's (1992) Balanced Scorecard (BSC).en
dc.languageenen
dc.titleExploring the Involvement of All Managers and Employees in Developing and Implementing Performance Management Systems in Canadian Public Sector Organizationsen
dc.typeThesis Doctoralen
dcterms.accessRightsUNE Greenen
dc.subject.keywordsAuditing and Accountabilityen
dc.subject.keywordsFinancial Accountingen
dc.subject.keywordsManagement Accountingen
local.contributor.firstnameGlen Prestonen
local.contributor.firstnameBerniceen
local.contributor.firstnameRayen
local.subject.for2008150103 Financial Accountingen
local.subject.for2008150105 Management Accountingen
local.subject.for2008150102 Auditing and Accountabilityen
local.subject.seo2008910404 Productivity (excl. Public Sector)en
local.subject.seo2008910402 Managementen
local.subject.seo2008910499 Management and Productivity not elsewhere classifieden
dcterms.RightsStatementCopyright 2015 - Glen Preston Kobussenen
dc.date.conferred2015en
local.thesis.degreelevelDoctoralen
local.thesis.degreenameDoctor of Philosophyen
local.contributor.grantorUniversity of New Englanden
local.profile.schoolUNE Business Schoolen
local.profile.schoolUNE Business Schoolen
local.profile.emailgkobusse@une.edu.auen
local.profile.emailbkotey@une.edu.auen
local.profile.emailrcooksey@une.edu.auen
local.output.categoryT2en
local.record.placeauen
local.record.institutionUniversity of New Englanden
local.identifier.epublicationsrecordune_thesis-20150331-11456en
local.access.fulltextYesen
local.contributor.lastnameKobussenen
local.contributor.lastnameKoteyen
local.contributor.lastnameCookseyen
dc.identifier.staffune-id:gkobusseen
dc.identifier.staffune-id:bkoteyen
dc.identifier.staffune-id:rcookseyen
local.profile.roleauthoren
local.profile.rolesupervisoren
local.profile.rolesupervisoren
local.identifier.unepublicationidune:18548en
dc.identifier.academiclevelAcademicen
dc.identifier.academiclevelAcademicen
dc.identifier.academiclevelAcademicen
local.title.maintitleExploring the Involvement of All Managers and Employees in Developing and Implementing Performance Management Systems in Canadian Public Sector Organizationsen
local.output.categorydescriptionT2 Thesis - Doctorate by Researchen
local.thesis.borndigitalyesen
local.search.authorKobussen, Glen Prestonen
local.search.supervisorKotey, Berniceen
local.search.supervisorCooksey, Rayen
local.open.fileurlhttps://rune.une.edu.au/web/retrieve/df87c7e6-43d4-4c65-97dd-2be709214f84en
local.open.fileurlhttps://rune.une.edu.au/web/retrieve/135a9a3c-9059-41ce-9f70-b4d1f905c27den
local.uneassociationYesen
local.year.conferred2015en
local.fileurl.openhttps://rune.une.edu.au/web/retrieve/135a9a3c-9059-41ce-9f70-b4d1f905c27den
local.fileurl.openhttps://rune.une.edu.au/web/retrieve/df87c7e6-43d4-4c65-97dd-2be709214f84en
local.subject.for2020350103 Financial accountingen
local.subject.for2020350105 Management accountingen
local.subject.for2020350102 Auditing and accountabilityen
local.subject.seo2020150304 Productivity (excl. public sector)en
local.subject.seo2020150302 Managementen
Appears in Collections:Thesis Doctoral
UNE Business School
Files in This Item:
10 files
File Description SizeFormat 
open/MARCXML.xmlMARCXML.xml3.12 kBUnknownView/Open
open/SOURCE03.pdfAbstract200.52 kBAdobe PDF
Download Adobe
View/Open
open/SOURCE04.pdfThesis2.45 MBAdobe PDF
Download Adobe
View/Open
1 2 Next
Show simple item record

Page view(s)

3,264
checked on Sep 24, 2023

Download(s)

458
checked on Sep 24, 2023
Google Media

Google ScholarTM

Check


Items in Research UNE are protected by copyright, with all rights reserved, unless otherwise indicated.