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Title: A Theoretical Model of Co-worker Responses to Work Reintegration Processes
Contributor(s): Dunstan, Debra  (author)orcid ; Maceachen, Ellen (author)
Publication Date: 2014
DOI: 10.1007/s10926-013-9461-x
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Abstract: Purpose: Emerging research has shown that co-workers have a significant influence on the return-to-work outcomes of partially fit, ill or injured employees. By drawing on theoretical findings from the human resource and wider behavioral sciences literatures, our goal was to formulate a theoretical model of the influences on and outcomes of co-worker responses within work reintegration. Methods: From a search of 15 data bases covering the social sciences, business and medicine, we identified articles containing models of the factors that influence co-workers' responses to disability accommodations; and, the nature and impact of co-workers' behaviors on employee outcomes. To meet our goal, we combined identified models to form a comprehensive model of the relevant factors and relationships. Internal consistency and externally validity were assessed. Results: The combined model illustrates four key findings: (1) co-workers' behaviors towards an accommodated employee are influenced by attributes of that employee, the illness or injury, the coworker themselves, and the work environment; (2) the influences-behaviour relationship is mediated by perceptions of the fairness of the accommodation; (3) co-workers' behaviors affect all work reintegration outcomes; and (4) co-workers' behaviours can vary from support to antagonism and are moderated by type of support required, the social intensity of the job, and the level of antagonism. Conclusions: Theoretical models from the wider literature are useful for understanding the impact of co-workers on the work reintegration process. To achieve optimal outcomes, co-workers need to perceive the arrangements as fair. Perceptions of fairness might be supported by coworkers' collaborative engagement in the planning, monitoring and review of work reintegration activities.
Publication Type: Journal Article
Source of Publication: Journal of Occupational Rehabilitation, 24(2), p. 189-198
Publisher: Springer New York LLC
Place of Publication: United States of America
ISSN: 1573-3688
Field of Research (FOR): 170106 Health, Clinical and Counselling Psychology
Socio-Economic Objective (SEO): 970117 Expanding Knowledge in Psychology and Cognitive Sciences
Peer Reviewed: Yes
HERDC Category Description: C1 Refereed Article in a Scholarly Journal
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