Please use this identifier to cite or link to this item:
https://hdl.handle.net/1959.11/14184
Title: | E-Services Efficiency of Government Organisations in Asia | Contributor(s): | Adapa, Sujana (author) | Publication Date: | 2013 | DOI: | 10.4018/978-1-4666-4245-4.ch015 | Handle Link: | https://hdl.handle.net/1959.11/14184 | Abstract: | This chapter discusses the importance of Information and Communication Technologies (ICTs) and highlights the benefits of embracing the aforesaid in the government and the business sector. It presents a discussing on eGovernment and the theoretical foundations associated with it. The chapter also suggests the importance of inclusion and participation of various stakeholders. A number of short case studies are provided that relate to the effective planning and implementation of eGovernment-based strategies, especially with respect to e-services offerings focusing on the Asian countries context. Case studies refer to 9 countries in Asia. Factors that promote and obstacles that hinder the eGovernment services delivery are also discussed. The chapter provides an in-depth analysis of the differences between the effective implementation and the uptake of eGovernment by newly industrialised countries and developing nations. Furthermore, important recommendations are provided that, hopefully, the developing countries on the road to full implementation of eGovernment will find useful. | Publication Type: | Book Chapter | Source of Publication: | Developing E-Government Projects: Frameworks and Methodologies, p. 323-340 | Publisher: | IGI Global | Place of Publication: | New York, United States of America | ISBN: | 9781466642454 9781466642478 9781466642461 |
Fields of Research (FoR) 2008: | 150499 Commercial Services not elsewhere classified | Fields of Research (FoR) 2020: | 350499 Commercial services not elsewhere classified | Socio-Economic Objective (SEO) 2008: | 900201 Administration and Business Support Services | Socio-Economic Objective (SEO) 2020: | 110301 Administration and business support services | HERDC Category Description: | B1 Chapter in a Scholarly Book | Publisher/associated links: | http://trove.nla.gov.au/version/195786752 | Series Name: | Advances in Electronic Government Digital Divide, and Regional Development (AEGDDRD) | Editor: | Editor(s): Zaigham Mahmood |
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Appears in Collections: | Book Chapter UNE Business School |
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