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Title: E-Services Efficiency of Government Organisations in Asia
Contributor(s): Adapa, Sujana  (author)orcid 
Publication Date: 2013
DOI: 10.4018/978-1-4666-4245-4.ch015
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Abstract: This chapter discusses the importance of Information and Communication Technologies (ICTs) and highlights the benefits of embracing the aforesaid in the government and the business sector. It presents a discussing on eGovernment and the theoretical foundations associated with it. The chapter also suggests the importance of inclusion and participation of various stakeholders. A number of short case studies are provided that relate to the effective planning and implementation of eGovernment-based strategies, especially with respect to e-services offerings focusing on the Asian countries context. Case studies refer to 9 countries in Asia. Factors that promote and obstacles that hinder the eGovernment services delivery are also discussed. The chapter provides an in-depth analysis of the differences between the effective implementation and the uptake of eGovernment by newly industrialised countries and developing nations. Furthermore, important recommendations are provided that, hopefully, the developing countries on the road to full implementation of eGovernment will find useful.
Publication Type: Book Chapter
Source of Publication: Developing E-Government Projects: Frameworks and Methodologies, p. 323-340
Publisher: IGI Global
Place of Publication: New York, United States of America
ISBN: 9781466642454
Field of Research (FOR): 150499 Commercial Services not elsewhere classified
Socio-Economic Outcome Codes: 900201 Administration and Business Support Services
HERDC Category Description: B1 Chapter in a Scholarly Book
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Series Name: Advances in Electronic Government Digital Divide, and Regional Development (AEGDDRD)
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Appears in Collections:Book Chapter
UNE Business School

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