Understanding ERP User Perceptions within a Saudi Context: A Case Study

Author(s)
al Hirz, Hisham
Sajeev, Abudulkadir
Publication Date
2012
Abstract
In this paper we explore using a case study the perceptions of two categories of ERP users (power users and transactional users) in relation to the role of culture, resistance, involvement, satisfaction and acceptance of ERP. The main findings of this case study are that (a) power and transactional users of ERP have different understandings of how each variable would influence their individual adoption and acceptance of ERP and (b) ERP users have a special awareness of the role of culture in promoting individual resistance to ERP systems since the values of high level of power distance and low individualism directly or indirectly influences ERP user adoption and acceptance.
Citation
Proceedings of The First Asian Conference on Information Systems (ACIS 2012), p. 228-233
ISBN
9784886860811
Link
Language
en
Publisher
Institute of Electrical Engineers of Japan (IEEJ)
Title
Understanding ERP User Perceptions within a Saudi Context: A Case Study
Type of document
Conference Publication
Entity Type
Publication

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