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Staff morale is the workplace attitudes, emotions, enthusiasm, satisfaction and future hopes employees have. It is important because it affects workplace attrition, attention, productivity, dedication, detail, effort, engagement, relationships (between workers and with management), and attendance.
Low workplace morale can be caused by unreasonable demands, poor work-life balance, unhealthy workplace culture, lack of encouragement, poor supervisor practices (e.g. micromanagement, bullying), poor communication, one-way communication, inadequate or unprofessional feedback, unfair pay, types of work, lack of opportunities to be innovative, lack of effective collaboration, management not listening to workers, organisation’s values and expectations, inferior management systems, frustrating processes and managerialism. |
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